Contact Us
Applying for PCIP - Applications, Application Assistance, General Information
PCIP Eligibility
Mail applications to:
P.O. Box 537032
Sacramento, CA 95853-7032
Overnight to:
625 Coolidge Drive, Suite 100
Folsom, CA 95630
1-877-428-5060 Toll-Free Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 5 p.m.
Persons with hearing impairments should call the California Relay Service at 711 (TTY).
FAX: 1-877-430-0843 Available 24/7
Email: PCIP@MAXIMUS.com (NOT PRIVATE)
Website: www.pcip.ca.gov
Subscribers - Premiums, Change of Address, General Information
PCIP Customer Service
Mail premium payments to:
P.O. Box 537031
Sacramento, CA 95853-7031
Overnight to:
625 Coolidge Drive, Suite 100
Folsom, CA 95630
1-877-428-5060 Toll-Free Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 5 p.m.
Persons with hearing impairments should call the California Relay Service at 711 (TTY).
FAX: 1-877-430-0843 Available 24/7
Email: PCIP@MAXIMUS.com (NOT PRIVATE)
Website: www.pcip.ca.gov
Subscribers & Providers - Covered Services, Provider Network, Claim Status, Complaints, Appeals, Plan Information
PCIP Benefits Customer Service
P.O. Box 211034
Eagan, MN 55121
1-877-629-1500 Toll-Free Monday through Friday, 6 a.m. to 6 p.m.
Persons with hearing impairments should call:
1-800-908-9164 TTY/TDD
FAX: 1-800-355-4545
Email: pcip@hnas.com
You can also find an in-network provider, check the status of your claims, and find other helpful information on the myPCIP website.
Subscribers & Providers - Prior Authorization, Utilization, Management, Care Management, Disease Management, Nurse Advice Line
Carewise Health
1-888-860-0421 Toll-Free 24 hours a day, 7 days a week
Persons with hearing impairments should call the California Relay Service at 711 (TTY).
The Nurse Advice Line provides services in English and Spanish directly and in other languages through a telephone language line.
Pharmacists - Pharmacy Benefit Manager
CVS Caremark
1-800-875-0867 Toll-Free Monday through Friday, 5 a.m. to 5 p.m.
Persons with hearing impairments should call:
1-800-231-4403 TDD/TTY
www.caremark.com